Frequently Asked Questions

Everyone’s got at least a few questions about mattresses. We’ve got answers. In fact, we’ve compiled some of the most common mattress questions right here. Want to learn more about mattresses? Then by all means, get in touch—because we could talk mattresses all day. Actually, that’s probably what we’re doing right now.

Purchasing

Frequently asked questions about purchasing from Tomorrow Sleep.
What is the difference if I order Tomorrow Sleep products on Amazon?

While our products are now offered through Amazon, there are several important differences to note between ordering a mattress from their page and placing the order directly with us. Basically when purchasing on Amazon.com, you will adhere to their prices and return policies.

Tomorrow promotional discounts cannot be applied when purchasing your Tomorrow Sleep products through Amazon. You can however, use Amazon gift cards or any payment they will accept towards your purchase. Referral links and promo codes can only be redeemed via our website.

Finally, if you purchase through Amazon, their customer support team will take care of you should any inquiries or issues come up. Please note that since they are a large corporation, their representatives aren’t as familiar with our product. We’re happy to help with Amazon orders where we can, but are typically limited by access.

Will there be sales tax on my order?

Since we are a subsidiary of Serta-Simmons Bedding, which has offices and manufacturing facilities in many states across the US, we are required to charge sales tax on any order shipped to a state in which they operate. We have what is called nexus and as such, since they are our parent company and we are a subsidiary, we must charge sales tax.

What stores sell your products?

Right now, all of our products are exclusively available here on our website.

Are there any restriction on your promotions?

Promotional offers expire at 11:59 PM EST on posted date of expiration. Offers cannot be combined and are not applicable toward previous purchases, shipping, or applicable tax. Offers cannot be redeemed and/or exchanged for cash or credit. To redeem promotions, customers must enter a promo code during checkout at tomorrowsleep.com, unless otherwise stated.

Why won’t my credit card / debit card go through?

There are many possible reasons, but we find that 90% of the time it’s simply an incorrect billing address. Please double-check what address you have on file at the issuing bank, and if you’re still having trouble, please just call 800-225-9012 for further help.

Can I finance my purchase?

Absolutely! You'll be able to see and select your Financing options on our checkout page.

What do I do if I’m turned down for financing?

While we aren’t able to override or change a decision made by our financing partner, you can still complete your purchase with a credit card, a debit card, Paypal, or Apple Pay. If you’re still having trouble, please just give us a call at 800-225-9012.

Can't find the answer?

help@tomorrowsleep.com

Available anytime

800-225-9012